For most of us a home is built from more than bricks and mortar, it is made from precious memories as well as a deep sense of belonging and piece of mind.
The thought of having to leave your home due to healthcare needs is something that, unfortunately many people have to deal with. Moving home is worrying and stressful at the best of times, when faced with reduced independence and the belief that nursing or residential home admission is the only viable option it can be difficult to maintain a positive outlook.
By ensuring clear communications with a client, an organisation will quickly learn that what matters to an individual is more or less the same for everyone; security, safety and peace of mind. These states of wellbeing are cornerstones of good care, if an individual is worried, anxious or stressed their recovery or quality of life will inevitably suffer.
We are fortunate to live in a society that values safety in care, with sturdy regulations and constant development of best practice. If a care provider does its job properly then clinical safety should come naturally.
Care beyond the clinical:
Once clinical safety is assured a care provider should concern themselves with security and its many meanings. Of course physical security is vital, especially for the ill or frail, but what security really means is stability and wellbeing. The assurance that there is less to worry about can go a long way to improving a persons state of mind.
It’s this person focused approach that needs to be at the forefront of the care industry. With agencies and care providers acting in the best interests of the individual person at all times. A Nurse, Healthcare Assistant or Support Worker can provide comprehensive clinical care while still prioritising a person centred view, rather than a focus on illness or disability.
When this attitude is moved into a client’s home via high quality domiciliary care, it results in a bespoke care service, supporting the person to remain independent.
Live-in care, improving lives in complex care:
The issue with care at home arises when a care recipient requires a larger package of support, in the case of 24 hour support being required or the need for large blocks of care over multiple days it can be difficult to arrange traditional care for the individual, especially at a shorter notice.
That is where live-in care comes in, rather than providing the individual with shorter or fragmented visits a live-in care package can provide both the stability of staying in ones own home and the promise of a familiar and constant level of care.
A well planned live-in care service not only allows the patient or client to receive the care they need in a setting they are comfortable with, it also gives the family and friends of the client a greater peace of mind. Everyone involved can know that their loved one is benefiting from the expert care of highly skilled healthcare professionals without having to move or change their location.
There are also benefits for the client care staff involved in delivering the package, this approach to care allows the client and their care provider to really get to know each other, providing a less rigid package of support. As time restraints become more and more prevalent and impactful to care at home services, live-in care can provide an environment where care providers are not rushed. Where they are able to accommodate to the clients routine and specific needs, allowing the clients to live their chosen lifestyle and adapting to any changing circumstances or care requirements.
What is Interserve Healthcare doing to promote and develop live-in care?
Interserve Healthcare has developed our live-in care service utilising our years of experience in care at home and complex care.We believe that live-in care offers our clients a high level of flexibility, from simple things such as choosing their meals and watching their favourite programmes on television, through to having the freedom to be active each day knowing there is someone there to support them with all clinical care requirements.
When coordinating our care service, we take extra care to match our staff with our client’s requirements, situation and personality, as well as clinical needs. We think this is not only best practice when establishing a care package, but goes a long way to improving the experience for care staff and client alike.
We try and take this personalised aspect of live-in care one step further, before a care package commences we will give our clients the opportunity to meet with their care staff to ensure that they are happy with every aspect of the package.
Moving forward we believe that the industry will have to adapt to increasing needs and pressures to provide the safest and highest quality care possible. We have developed an ethos of quality care, not doing short visits and tailoring our packages to the needs of the individual. For us live-in care is the natural extension to our way of thinking about healthcare and we hope that the rest of the industry will join us in welcoming improvements to quality, safety and the person led approach.
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