Interserve Healthcare Quality Report 2018
3rd May 2019
First school play for young Interserve Healthcare clients
25th July 2019

Interserve Healthcare has been shortlisted for a Nursing Times Workforce Award

Interserve Healthcare has been shortlisted in the Nursing Times Workforce Awards for introducing Access Care Planning, also known as Mobizio, a mobile enabled electronic care plan solution, to its community based workforce. The nomination had been entered in the Best Use of Technology to improve the working environment category.

Interserve Healthcare provides care at home services across England, Scotland and Wales through its high quality, reliable and nurse-led workforce.

Access Care Planning has been adopted by care at home staff and enables them to quickly and easily record information about home visits in real time. It was first introduced to select teams in 2017 and has since been rolled out to community programmes, predominantly nurses and healthcare assistants carrying out IV home therapies and renal dialysis for patients in their own homes.

Interserve Healthcare’s digital transformation team has worked with the software supplier, Access Group, to configure this single unified platform which connects HR, finance and operational applications. Ultimately Access Care Planning makes processes and data flows more efficient, while giving more support and information to front line staff in their day-to-day work.

The Nursing Times Workforce Awards are judged annually by prominent leaders in the healthcare sector. The awards recognise the best work carried out by healthcare organisations across the UK.

Interserve Healthcare chief operating officer, Jon Neal, said: “I am delighted that we have been shortlisted for this award. Our mobile workforce carry out over 10,000 care visits each week to patients at home. As well as high quality training and supervision, we look for the best technology available, such as Access Care Planning, to support staff in delivering a truly modern, efficient and safe service.”

Interserve Healthcare operations improvement lead, Andy Hopper, said: “I’ve worked on our digital transformation over the last year and it’s exciting to see the benefits being realised for staff out in the community. Access Care Planning saves time and reduces administrative paperwork to free up more time for our healthcare staff to focus on the face to face client work they enjoy.”

Steve Sawyer, Managing Director, Access Health and Social Care managing director, said: “Access Group is fortunate to work with the best care providers in the sector. Engaging with forward-thinking clients that are focussed on delivering expert care through the use of innovative technology helps to define our solutions, tackling the challenges of efficiency, compliance and quality in the health and care sector.”

The Award Ceremony will be held on 25th September.

Photo caption: Photo caption (left to right) Interserve Healthcare Chief Operating Officer Jon Neal; Operations Improvement Lead, Andy Hopper; Business Analyst, Clare Watkins and Chief Nurse, Joanna Grant.