Your options for choosing care

Our Care at Home service offers nursing care, social care and support provided by experienced nurses, healthcare assistants and support workers. We offer a high quality service, tailored to your individual needs.

We can provide you and your family with advice, based on our extensive experience of delivering care packages, about the associated costs dependent on the option you choose. A member of our team will visit you and carry out a full assessment of your care needs. This will give us an opportunity to get to know you and understand any personal preferences that you may have and what’s important to you as well as recommend the level of care you will require.

To gain a full understanding of your care requirements and ensure that all aspects of your care are arranged, we can liaise with your family and any relevant medical professionals.

Nurse management

All our clinical care packages are managed by a nurse with expertise specific to your care needs. The nurse will ensure that your care service is regularly reviewed and managed effectively. If you have any concerns, you can contact the branch nurse directly to discuss these further.

Local expertise and knowledge

With a network of offices located across the UK, we can offer a national service whilst maintaining local expertise and knowledge. We operate 24-hours a day, seven days a week, so if you have any concerns at any time of the day there will always be someone that you can speak to.

We understand that your care needs can change, which is why we offer several flexible care options which you can select based on your individual requirements. You can either choose one of the options below, or combine more than one to get the necessary level of care.

24-hour care

Our nurses and carers can visit your home on a rota basis during the day and night, covering the whole 24-hour period, ensuring that your needs are attended to day and night.

Live-in care

Our live-in care service provides you with continuity of care from a nurse or carer who will live in your home and provide you with up to 12-hours of care per day. We understand that having someone share your home can be a very personal matter. For this reason, we ensure that all our live-in care staff are fully briefed on your expectations and personal preferences. Your carer will require their own bedroom and provision for meals. They will provide all their own personal items.

Daily visits

From a shorter visits through to a full day, we can offer support with all aspects of daily living. A minimum visit length is dependent on your location and the level of care you need.

Night Care

Sleeping Night: Our sleeping night service is designed for those who may only require a limited amount of care throughout the night, whilst having peace of mind that someone is there.

Waking Night: If your care needs are greater and you require a substantial level of support during the night, our waking night service may be the most suitable option for you. During a waking night, your carer will be awake and alert throughout the night to meet your care needs.